Agents with a chaperone.
Autonomous doesn't mean unsupervised. Every agent action is scoped by consent, logged in full, and escalated to a human the moment it leaves the script.
Trust
Agents with a chaperone.
Autonomous doesn't mean unsupervised. Every agent action is scoped by the patient's consent, logged in full, and escalated to a human the moment it leaves the script.
- Consent is the boundary.Agents can only request what the patient authorised: record types, date ranges, named providers. Nothing else, ever.
- Every call is recorded and reviewable.Voice transcripts, browser sessions and model decisions are stored with the retrieval. Auditors can replay any step.
- Humans handle the edge.When a clerk asks something unexpected or a portal changes, the agent pauses and a trained specialist takes over.
- Data stays where it should.EU data in Paris, US data in Virginia. SOC 2 Type II, HIPAA, GDPR and HDS certified.
See it on your own records.
Bring a real case with a messy history. We'll run the agents live on a 30-minute call.
Book a demo